Physicians & Healthcare

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Preventing Physician Sexual Misconduct & Harassment

The healthcare industry is growing in the United States, with spending increasing by 4.6 percent in 2019 to reach $3.8 trillion, according to the U.S Centers on Medicare and Medicaid Services.

The U.S. Bureau of Labor Statistics reports that the healthcare sector now employs 11% of the entire U.S. workforce.

Unfortunately, the Joint Commission, the largest accreditation body for healthcare providers, reports that allegations of sexual harassment between physicians and other healthcare workers is common, with 39% of nurses surveyed in the U.S. alleging an occurrence of harassment in their workplace. For patients, the threat of sexual misconduct in doctor’s offices and medical practices is also present.

Situational Factors

The healthcare setting carries situational factors that need to be addressed:
  • The patient can be in a vulnerable position: in a state of undress, lacking knowledge, potentially in pain, and placing their trust in the hands of the service provider. This creates a power imbalance between the practitioner and the patient
  • Medical services take place in a closed room where the medical professional and patient are the only ones in the room together
  • Physical touch is a key aspect of the service
These factors, if not considered, can create a fertile environment for behavior that results in alleged sexual misconduct.

Preventing Sexual Misconduct in Doctor’s Offices & Medical Practices

Some say a reckoning is coming. The #metoo movement is not slowing down.

Claims of an unsafe or hostile workplace can lead to lawsuits, executive firings, employee protests, or walkouts. Aggrieved customers, through social media, can target companies that don’t respond appropriately, threatening scandal or even the company’s viability.

However, we see this environment as an opportunity. Organizations that put the right systems in place can give employees the freedom to speak up, create a safe work environment, and earn the trust of their staff and customers.

Imagine your patients saying:

  • I feel safe here
  • I feel supported
  • I can trust that I am in good hands
  • I love receiving services here

Imagine your managers saying:

  • I have the confidence to handle crisis situations
  • I have a well-documented, behavior-based report to inform my decision-making
  • My team trusts me to be fair and impartial
  • I am working with a partner in this process I can trust

Redirect Can Help

Redirect can help your organization create a safer workplace through:
  • Code of Conduct Development
  • Employee and Manager Training
  • Audits and Reporting
  • Investigations
“I can honestly say that I have learned valuable skills from Redirect. Everything from how to best approach employees to implementing better practices for training, and I feel more confident in my approach having Redirect as a part of our safety mission. Thank you for everything this company brings to the table.”
“I appreciate what your team is doing for us. You guys are doing work that is so important and so critical for us to run a business of high integrity, and you help us figure out when that’s not happening. Thank you.”

FAQs 

How can Redirect help my medical practice reduce incidents of sexual harassment and misconduct?

  • Helping employers develop clear codes of conduct and training programs
  • Investigating any allegation of service provider misconduct in a scientific, trauma-informed, and objective manner
  • Analyzing data and providing insights on employee behavior and what to do about it/how to address it
  • Interrupting problematic behavior before it escalates

What are the benefits of Redirect to my medical practice?

  • A safer work environment for service providers and service recipients
  • Fewer and less severe incidents of misconduct
  • More trust from your customers, which leads to stronger footing for your business
  • Better documentation for legal or insurance purposes
  • Handling each allegation in a fair and impartial manner
  • A standardized approach

From Our Clients

“As a manager, no matter how hard you try, there is always a personal feeling involved when it’s your team that makes it impossible to stay unbiased.”

From Our Clients

“Everything went well. Redirect even provided a translator. I like the process being in someone else’s hands to help make the decision.”

From Our Clients

“If I get a complaint about someone who is billing 40 hours a week, am I really not going to think to myself, ‘I don’t want to lose this person?’ Probably not. And using Redirect, it is completely unbiased.”

From Our Clients

Owner: “I’ve worked with your company before and you guys are amazing. I really respect your opinion.”

From Our Clients

Owner: “I’ve worked with your company before and you guys are amazing. I really respect your opinion.”

Preventing sexual misconduct in the workplace requires a scientific, trauma-informed, and objective approach combined with the right plan.

What’s Your Plan?

Contact Us

If your organization is serious about addressing and preventing sexual misconduct, Redirect can help.