Restaurant & Hospitality
Preventing Sexual Harassment in the Restaurant Industry
The restaurant industry is a major employer in the United States, with nearly 16 million workers in the year 2020, according to the National Restaurant Association.
Whether at luxury hotels, worldwide franchise organizations, or local independent restaurants, the restaurant and hospitality business is growing, with middle class jobs increasing three times faster than the rest of the economy.
While restaurants are critical to our economy and our culture, persistent allegations of sexual misconduct and sexual harassment in the restaurant industry, including fast-food, quick-service, and fine-dining sectors, have highlighted the need for change.
Preventing Sexual Misconduct & Harassment in the Restaurant Industry
Claims of an unsafe or hostile workplace can lead to lawsuits, executive firings, employee protests, or walkouts. Aggrieved customers, through social media, can target companies that don’t respond appropriately, threatening scandal or even the company’s viability.
However, we see this environment as an opportunity. Organizations that put the right systems in place can give employees the freedom to speak up, create a safe work environment, and earn the trust of their staff and customers.
Imagine your workers saying:
- I love working here
- I feel safe here
- I feel supported
- I can tell my story to someone who understands
Imagine your managers saying:
- I have the confidence to handle crisis situations
- I have a well-documented, behavior-based report to inform my decision-making
- My team trusts me to be fair and impartial
- I am working with a partner in this process I can trust
Redirect Can Help
- Code of Conduct Development
- Employee and Management Training
- Audits and Reporting
How can Redirect help my restaurant reduce incidents of sexual harassment or misconduct?
- Helping employers develop clear codes of conduct and training programs
- Investigating any allegation of service provider misconduct in a scientific, trauma-informed, and objective manner
- Analyzing data and providing insights on employee behavior and suggested management changes
- Interrupting problematic behavior before it escalates
What are the benefits of Redirect to my workplace?
- A safer work environment for service providers and service recipients
- Fewer and less severe incidents of misconduct
- More trust from your customers, which leads to stronger footing for your business
- Better documentation for legal or insurance purposes
- Handling each allegation in a fair and impartial manner
- Standard approach
From Our Clients
“As a manager, no matter how hard you try, there is always a personal feeling involved when it’s your team that makes it impossible to stay unbiased.”
From Our Clients
“Everything went well. Redirect even provided a translator. I like the process being in someone else’s hands to help make the decision.”
From Our Clients
“If I get a complaint about someone who is billing 40 hours a week, am I really not going to think to myself, ‘I don’t want to lose this person?’ Probably not. And using Redirect, it is completely unbiased.”
Preventing sexual misconduct in the workplace requires a scientific, trauma-informed, and objective approach combined with the right plan.
What’s Your Plan?
If your organization is serious about addressing and preventing sexual misconduct, Redirect can help.